Return, Refund and Cancellation Policy

Return, Refund and Cancellation Policy

Our customer service policies are simple, straightforward and transparent. Policies are drafted keeping in mind your best interest and our best service towards you.

Our Products are well categorized and described with details as much as we can.

Return Policy:

We encourage you to buy our Products only if you really understand them. Most of the Products which we sell are based on Electronics and used for Educational/Industrial Research Project Work.

We do not accept any Return Request. 

We strongly believe in Originality and Genuineness  of our Products. Most of the Products which we sell are pretested for Quality and Working.

It will be very unfortunate if you receive faulty or non working product. Please notify us if such incident happens to you, we will look into that matter and try to resolve the problem with best solution which we can provide or help you to sort it out. We will remove that product from our shop or we will be more careful with such product.

Refund Policy: 

We will refund full amount (100%) to customer in following cases:

Case 1 : If we can not fulfill your Order due to product unavailability, Website or Server Problem or any other reason.

Case 2: If you have Cancelled your Order as per our Cancellation Policy.

Note:-

We will refund the Amount to Customer’s Bank Account using Net Banking or Cheque in the name of Customer only. The Duration of Refunding the Amount to Customer is between 15 to 30 working days.

 

Cancellation Policy:

Mobile Robotics has a liberal cancellation policy.

If you wish to cancel the order you have placed, please do so within 24 hours of placing the order or before the product is dispatched, whichever comes earlier. In such a case you will be refunded the entire amount.

If unfortunately you fail to do so within 24 hours and the product has already been dispatched, then we do not accept cancellation request.

If you have not received any email stating that your order has been fulfilled with your tracking details, you can cancel your order.